1. Introduction
Welcome to buyparwaaz.com ("we", "our", "us", or "PARWAAZ"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following personal information when you place an order, create an account, or interact with our website:
• Full Name
• Email Address
• Phone Number / Mobile Number
• Shipping Address (City, Province, Postal Code)
• Billing Address
• Order History and Product Preferences
• Payment Information (processed securely through third-party payment gateways)
• IP Address and Browser Information (collected automatically)
• Cookies and Website Usage Data
3. How We Use Your Information
We use your personal information for the following purposes:
• To process and fulfill your orders and deliver products within Pakistan
• To communicate with you about your orders, shipping updates, and delivery status
• To send promotional offers, discounts, and new product launches (only with your consent)
• To improve our website, products, and customer experience
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations under Pakistani law
4. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted third-party payment gateways. We do not store your credit/debit card details on our servers.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
• Courier and delivery partners (such as TCS, Leopards, PostEx, etc.) to fulfill and deliver your orders within Pakistan
• Payment gateway providers for secure transaction processing
• Shopify (our e-commerce platform provider) for website hosting and order management
• Law enforcement or government authorities if required by Pakistani law
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website, remember your preferences, and improve our services. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
7. Your Rights
You have the following rights regarding your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request correction of any inaccurate or incomplete data.
• Deletion: You can request deletion of your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Pakistani law. Order-related data is retained for a minimum period to handle returns, exchanges, and warranty claims.
9. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Website: https://buyparwaaz.com
Email: buyparwaaz@gmail.com
Brand: PARWAAZ
Delivery Area: Pakistan Only